Channels Overview - 20+ Platforms

OpenClaw hỗ trợ 20+ messaging platforms, cho phép bạn điều khiển bot từ bất kỳ đâu.

Quick Comparison

Platform	Setup Method	Time	Plugin?	Best For
Telegram	Bot token	5 min	❌ Built-in	Easiest start
WhatsApp	QR scan	3 min	❌ Built-in	Most popular
Zalo 🇻🇳	Bot API / QR	5-20 min	✅ Required	Vietnam market
Discord	Bot token	10 min	❌ Built-in	Gaming/Dev communities
Slack	OAuth	10 min	❌ Built-in	Team collaboration
Signal	CLI setup	15 min	❌ Built-in	Privacy-focused
Google Chat	Service account	15 min	❌ Built-in	Enterprise
Microsoft Teams	Bot Framework	20 min	✅ Plugin	Enterprise
iMessage	imsg CLI	5 min	❌ Built-in	macOS only
BlueBubbles	REST API	10 min	❌ Built-in	iMessage (better)
Mattermost	Bot token	15 min	✅ Plugin	Self-hosted teams
LINE	Bot API	15 min	✅ Plugin	Japan/Thailand
Matrix	Homeserver	20 min	✅ Plugin	Federated
Nostr	NIP-04	10 min	✅ Plugin	Decentralized
Nextcloud Talk	App token	15 min	✅ Plugin	Self-hosted
Twitch	IRC	10 min	✅ Plugin	Streaming
Tlon	Urbit	30 min	✅ Plugin	Urbit network

---

Recommended Starting Points

🚀 Beginner-Friendly

1. Telegram - Easiest setup, bot token trong 5 phút
2. WhatsApp - QR scan, instant setup
3. Zalo (for Vietnam) - QR scan personal hoặc Bot API

💼 Business/Enterprise

1. Slack - Team collaboration
2. Google Chat - G Suite integration
3. Microsoft Teams - Microsoft ecosystem
4. Zalo Bot API - Vietnam business

🔒 Privacy-Focused

1. Signal - End-to-end encryption
2. Matrix - Federated, open source
3. Nextcloud Talk - Self-hosted

🌍 Regional

• Vietnam: Zalo
• Japan/Thailand: LINE
• Global: WhatsApp, Telegram
• Gaming: Discord
• Enterprise: Slack, Teams, Google Chat

---

Setup Guides

Core Platforms (Built-in)

WhatsApp

Full Guide →

Quick setup:

openclaw channels login whatsapp
# QR code appears → Scan with phone → Done!

Telegram

Full Guide →

Quick setup:

1. Create bot via @BotFather
2. Get token
3. Configure:

openclaw channels login telegram
# Paste token → Done!

Discord

Full Guide →

Quick setup:

1. Create app at Discord Developer Portal
2. Get bot token
3. Configure:

openclaw channels login discord

Zalo 🇻🇳

Full Guide →

Quick setup (Personal):

openclaw channels login zalouser
# QR scan → Done!

---

Extended Platforms (Plugins)

Microsoft Teams

Install:

npm install -g @openclaw-ext/channel-msteams

Setup: Xem Teams Guide (Đang cập nhật)

LINE

Install:

npm install -g @openclaw-ext/channel-line

Setup: Xem LINE Guide (Đang cập nhật)

Matrix

Install:

npm install -g @openclaw-ext/channel-matrix

Setup: Xem Matrix Guide (Đang cập nhật)

---

Features Comparison

Text & Media Support

Platform	Text	Images	Files	Voice	Video	Stickers
WhatsApp	✅	✅	✅	✅	✅	✅
Telegram	✅	✅	✅	✅	✅	✅
Discord	✅	✅	✅	✅	✅	✅
Slack	✅	✅	✅	❌	❌	✅
Signal	✅	✅	✅	✅	❌	❌
Zalo	✅	✅	✅	⚠️	❌	✅

Group Support

Platform	Groups	Mentions	Admin	Threads
WhatsApp	✅	✅	⚠️	❌
Telegram	✅	✅	✅	✅
Discord	✅	✅	✅	✅
Slack	✅	✅	✅	✅
Signal	✅	✅	❌	❌

---

Access Control

DM Policies

Mọi channel đều hỗ trợ 4 DM access modes:

1. pairing (default, recommended)

   {"dmPolicy": "pairing"}

   User phải được approve trước

2. allowlist

   {
     "dmPolicy": "allowlist",
     "allowFrom": ["+84987654321", "user_id"]
   }

   Chỉ users trong list

3. open (⚠️ dangerous)

   {"dmPolicy": "open"}

   Ai cũng chat được

4. disabled

   {"dmPolicy": "disabled"}

   Tắt DM hoàn toàn

Group Mention Gating

{
  "groups": {
    "*": {
      "requireMention": true  // Phải @ bot
    },
    "group_123": {
      "requireMention": false  // Bot luôn nghe
    }
  }
}

---

Multi-Channel Strategy

Scenario 1: Personal Use

Telegram → Quick commands
WhatsApp → Main conversations  
Zalo → Vietnam contacts

Scenario 2: Business

Slack → Internal team
Google Chat → Enterprise clients
Zalo → Vietnam customers
WhatsApp → International clients

Scenario 3: Privacy-First

Signal → Personal
Matrix → Communities
Nextcloud → Team collaboration

---

Troubleshooting

Channel Not Connecting

# 1. Check status
openclaw channels list

# 2. Check logs
openclaw logs --filter channels

# 3. Re-login
openclaw channels login <platform>

Messages Not Sending

Common issues:

• Gateway not running: openclaw status
• Token expired: Re-login
• Rate limited: Check platform limits
• Network blocked: Check firewall

Multi-Channel Issues

Conflict resolution:

• Each channel runs independently
• No cross-talk by default
• Use agent routing for multi-channel

---

Next Steps

1. Pick your platform(s)
2. Follow setup guide
3. Configure access control
4. Test with messages
5. Join community for tips!

---

Resources

• Security Best Practices
• Multi-Agent Routing
• Hướng dẫn sửa lỗi

---

Need help? Join Discord or Telegram